Our Team

Our executive team brings over 100 years of collective experience within all aspects of the veterinary industry – clinical, marketing, hospital operations, training, and administrative functions.


Craig Niebur

CEO

Craig has spent his entire career working in human and veterinary healthcare services companies with high growth profiles, serving in a variety of roles including finance, operations, and executive leadership. These experiences have continually reinforced his view of the importance of the placing clinical excellence and patient interaction at the forefront of daily operations and development efforts. Most recently, Craig helped expand a veterinary services provider from operations in six states generating $9 million in annual revenues, to operations in 34 states across the United States and nearly $70 million in revenue over a six-year period. Craig spends his free time with his wife and the busy schedules of twin daughters.


Jim Herring

Chief Development Officer

Jim has worked in the Animal Health Industry since 1974 for manufacturers, distributors, and also owned his own veterinary distribution company during this time frame. He worked in many leadership roles throughout the years, including Sales Representative, Branch Manager, Regional Sales Director, Vice President of Sales and, most recently, Vice President of Business Development. Jim helped build Webster Veterinary Supply from a regional distributor to the largest animal health company in the world (Patterson Animal Health). He also developed the Patterson University educational program in order to help the veterinary profession manage their practices more effectively, now and in the future.

Jim and his wife, Carletta, have three children and six grandchildren that keep him busy when he is not working.


Christina Ruffer

Regional Director of Operations

Christina started working in the veterinary industry 17 years ago, and her passion for pets and people flourished the moment she walked in the door at her first veterinary job. She enjoyed the daily routine of working in the kennel, assisting clients and pets, working at the front desk, managing inventory, and managing staff at her local veterinary hospital. After learning multiple veterinary software systems, Christina started to consult and work with other veterinary hospitals to teach them how to properly setup and use their systems. Christina started with American Veterinary Group in May 2016 and has quickly developed bonds with each hospital, working hand in hand with each team. It is difficult to learn a new software system, but Christina makes sure each staff is confident in their training and their ability to provide excellent customer service in the process.


Julie Stern

Julie Stern

Director of Marketing

Julie has spent the last 17 years in cross-functional leadership positions in the veterinary, real estate & business consulting industries. She is passionate about helping businesses build life-long relationships with clients, delivering exceptional experiences at every step in the process. Over the past 9 years, Julie helped grow a veterinary services provider into a national presence with prominent online visibility. Later, she developed formalized training programs & operational support processes, enabling over 700 veterinary support staff to deliver the highest standards of care to pets and their parents.

Julie holds an MBA from Yale University’s School of Management, with a concentration in Marketing. In her spare time, Julie enjoys spending time with her husband, three-year-old twins and their dog, Stormy. She is a competitive tennis player, voracious reader, and loves to travel.


Chris Church

Corporate Controller

Christopher Church is a Certified Public Accountant who brings more than 15 years in diverse financial, tax, and business consulting experience. Chris is a member of the American Institute of Certified Public Accountants. He is licensed as a CPA in New York and earned his Bachelor of Business Administration degree in Accounting from Baruch College, CUNY.

Chris is dedicated to helping businesses achieve success by helping them establish practical and sound financial processes. Chris has gained experience through various roles in public accounting as well as his roles in the corporate accounting world.

Outside of work Chris enjoys spending time with the family, including his Chihuahua, attending sporting events, and relaxing by the pool.